Active Member
|
[China]
Address: 3rd Floor,ShengQun business park,Dongpu,Guangzhou,China
Contact name:Cherish
Guangzhou ShangXu Technology Co.,Ltd |
|
|
Automatic Bank/Electric/Hospital/Telecom Company Electronic Wireless Multimedia Queue Management System
Multimedia Queuing System
With the advent of queue management system, customers don’t have to wait long in queue at various customer service areas. The businesses across diverse industries including banks, telecoms, hospital,healthcare, airlines, and various government agencies have adapted the electronic queue management system to increase their business efficiency. As the customer enters into any customer service area they will be select a service and receive a ticket with token number via ticket dispenser. These tickets are in sequential order of first come, first served basis and further categorized by the service customer selects and the counter number on which he will be served.
The customer will have to wait for their turn in highly organized waiting area. This makes Electronic Queue Management System reliable, managing the customer flow efficiently. It also reduces the cost of customer representative as the customer can easily use these machines. The contemporary queuing systems are designed to help management produce real time data about serving time, waiting time, and arrival rates.
Technical Specification for Queue Management System Ticket Machine
| TOUCHSCREEN PC BASED KIOSK WITH PRINTER | ||
| Size | 17inch | |
| Glass Brand | LG/SAMSUNG/AUO/SHARP | |
| Brightness | 300cd/m*2 | |
| Aspect Ratio | 16:09 | |
TOUCH | Size | 17" |
| Function | IR Touch Screen | |
STANDARD SPECIFICATION | Mainboard | Intel 2.41Ghz |
| Ram | 2G | |
| PC I/O Connectors | 6 * USB 2.0 ,1* RJ45, 1*VGA | |
| Network | built-in 10/100 Ethernet port RJ45,Internet Access available | |
| AUDIO | built-in audio system | |
| PRINTER | Epson thermal printer 80mm | to dispense customer number |
| Language | Chinese, English, Russian, German, French, Arabic and etc multiple language | |
| Environment | Operating Temperature :0°C to 40°C Storage Temperature :-20°C to 60°C Humidity:20%-80% RH at 40°C, | |
| System Power Supply | Operates on AC 110V~240V,50/60HZ | |
| Case | Cold rolled steel | |
Complete Queue Management System Software
| Unicode Queue Machine Software | |
| Item | Function |
| 1. Queue Controller System Program | Control the whole system |
| 2. QueuePlatform software | Custom set up the queue machine |
| 3. Ticket Issuer Software | take a queue number ticket and can customize the background picture and button picture and can design the button position and etc |
| 4. Queue Report System Software | give out enough useful reports |
The Multimedia Queuing System is composed of the following parts:
MAIN TICKET KIOSK
COUNTER UNIT
MAIN DISPLAY
CENTRAL SERVIER
MARKET SCOPE:
BANKING
SCHOOLS
TELECOMMUNICATIONS
GOVERNMENT AGENCIES
MUNICIPALITIES
HOSPITALS
AIRPORT
RETAIL
RESTAURANTS, QUICK- SERVICE AND CASUAL DINING (ORDER-TAKING)
MANUFACTURING
TRANSPORTATION
The ultimate goal of our Multimedia Queue Management System is to provide superior customer service, optimize staff efficiency and productivity, reduce perceived waiting time, and enhance customer experience.
