Hospital Clinic Health Care Wireless Queue Management System Queuing Machine

Shangxu Queue Management System (Wireless)

Shangxu Queue Management System (Wireless) is a complete advance system that inbuilt a PC which can support for multiple language interface and voice calling,which can widely used in Banking/Hospital/Clinic/Government and etc service center for improve customer waiting experience.

Wireless Queue Management System consists of the following components:

Ticket Dispenser:

17 inch IR Touch LCD Display
Inbuilt Mini PC Box
Intel 2.41GHZ
2GB RAM,500G HDD
RJ45 fornetwork
80mm Thermal Printer with auto paper cutter
Inbuilt amplifier and speakers for tickeu number announcement
Multiple language supported
Auto reset at 00.00 Hrs. (Also have manual reset button)
Each Ticket Dispenser can cater maximum of 40 counter keypads and counter displays.
Communication - Wireless or Wired solution both support
110V-240V Power Supply

Counter Keypads:

One for each consultation room / service.
8 digits LCD display – 3 digits showing number of customers waiting and 5 digits showing current calling number
showing current serving numbers.
21 Buttons for realize function of CALL,RECALL,TRANSFER,STORE and CALL BACK etc
Communication – Wireless or wired solution supported

Counter Displays:

One for each Counter / Desk.
Display Color – Red
4 Digits LED Display,4 digits display ticket number,2 digits display counter number,2 digits for direction arrow
Aluminum housing for durability.
Wall mounted brackets provided
Communication – Wireless or Wired solution

Central LCD Display for common waiting area:

For put in waiting area for display central ticket number with advertising viceo for branding
Can split the screen to 4 zones
Wall mounted

Shangxu Complete Queue Management System Software

Unicode Queue Machine Software
Item	Function
1. Queue Controller System Program	Control the whole system
2. QueuePlatform software	Custom set up the queue machine
3. Ticket Issuer Software	take a queue number ticket and can customize the background picture and button picture and can design the button position and etc
4. Queue Report System Software	give out enough useful reports

How it Works?

Main Features of Shangxu Wireless Queue Management System

Shangxu Queue Management System (Wireless) is so versatile that it can be customized to cater almost any of the following customer flow requirements
• One Service served at one counter
• One Service served at all the counters
• Multiple Services served at pre-designated counter/ set of counters

Enhanced Customer Experience
The Customers can be at ease in the waiting area and wait for their turn. With the central display at the waiting area they need not worry about missing their turn.
Advanced System
Our Queue Management System is a PC based system with multiple function
No Wiring Required
One of the main features of our system is that there are no wires going running between two units, this makes it easy to install at existing setup without affecting the ambience with additional wiring. Just provide power to all the units and the system will be up and running in no time.
Low Maintenance Cost
The maintenance cost of our system is negligible.
Cost Effective Solution
Virtually No Installation Cost and Negligible Maintenance Cost make Shangxu Wireless Queue Management system the most cost effective system available.
Smooth Customer flow
The Customer moves to the designated counter based on his/ her choice of service, this avoids any unnecessary movement and enables a smooth flow of customers.
Better Informed Staff
The LCD display on the counter keypad displays both the current serving number, as well as the total number of waiting customers. Better informed staff can take better decisions and utilize the resources accordingly.
Reduces the Waiting Time
With all the customers being served on first come first serve basis, the customer flow is improved and staff efficiency increases reducing the overall waiting time.
Easy to install
The entire system is very easy to install.
Easy to Operate
The system is extremely user friendly; the visiting customer just needs to touch his/her choice of service on the ticket dispenser and wait for his/her turn. And for staff also there is no special training required.
Custom Token / Waiting Number Ticket
The Token / Waiting Number Ticket contains the organization name or logo, Service Name,Token / Waiting Number with a message “please wait for your turn”, Date & Time of issue and a customizable message at the bottom.
Portability
Since there is no wiring involved, the System is ideal for temporary installations as well, and can be very effectively used at Health check-up camps etc. and events where crowd management is required.
Customized to suit your requirements
We customize the system to best suit our customer’s requirements. Send us your requirements and our experts will be happy to guid