Q: Do all products have English operating interfaces and operating
manuals?A:Yes, all our equipment has English operation interfaces, and if
necessary, we are also able to provide the edition in the user's
native language, and all products are available in English
operating instructions; if necessary, we can also provide the
user's desired language version.
In addition, there are are operating videos for our products for
the convenience of customers to use.
Q: How is the after-sales service of your company?
A:We offer quality guarantee for all the products, and for products
within the warranty period, we provide free services for all
damages not resulting from human beings. After the warranty
expires, we will charge cost price only
Q: What is your MOQ of the spray dryer?
A:1 set.
Q: How long is your delivery time of spray dryer?
A: Generally it is depending on order quantity.The specific time can be negotiated.
Q: How to choose suitable spray dryer?
A:tell us your work flow and requirements ,then we will recommend
you suitable equipment according to yourrequirements, application
experience and feedback from our clients.
Q: How to solve the equipment trouble during using ?
A:Please email us about problem with pictures or a small video will
be better,we will find the problem and solve it. If broken, we will
send you a new free part if in the warranty period.