You ask, we answer.
Q1. What types of document can I scan?
A: We currently support all ICAO compliant documents such as
passport, e-passports, visas, government issued ID cards and driver
license.
Q2. Do you have the items in stock?
A: Yes, the most of our products are in stock. We can send the
goods out within 3 days after payment received.
Q3. Can you make OEM for products?
A: Yes, OEM products are available for customers as long as
customers meet the MOQ.
Q4. What warranty and after-sale service do you offer?
A: We provide one-year warranty. During warranty period, we will be
responsible for the damage caused by non-human factors. If it is
over the warranty period, we will continue to provide service at
reasonable price.
Q5. How about the shipping way?
A: There are DHL, FedEx, TNT, UPS, air cargo, by sea (we also can
ship goods by your shipping account or other agent you provided).
Q6. What kind of operating system does Sinosecu Passport Reader
support?
A: Sinsoecu Passport Reader can support most Windows and Linux
systems.
Q7. What's the application of Wintone passport reader?
A: Our Passport Reader could be widely used in embassies, border
crossings, public securities, airports, Train terminals, bus
terminals, hotels, banks, and travel agencies etc.
Q8. Do you offer other relevant items?
A: Yes, we do. We are offering mobile OCR SDK and cloud OCR SDK,
Bank card reader etc.
Q9. How can I get samples?
A: We don't provide customer with free sample. After we receive the
payment, we can start the delivery from our stock. The sample unit
will be shipped out via air express.
Q10. Does this machine extract photos from passports?
A: Yes, Wintone Passport reader can extracts photo from the scanned
passport, ID cards and visa and etc.
Q11. Does this machine come with software?
Yes, it does. The Sinsoecu Passport Reader is an all-in-one
solution for ePassport reading and checking. Both hardware and
software are included.
We would be pleased to discuss your specific requirements and
objectives in a direct conversation. Feel free to contact us at
your convenience. Whatsapp: +86 13371621137 Instagram: sinosecu1992