1) Q:What is the minimum order quantity?
A: Qty: 1 unit. Different order quantity different
price.
2) Q:What payment methods your company accept?
A:We accept most often payment methods,but mainly accept bank wire
transfer T/T, L/C at sight, Western Union.
3) Q:How long is the warranty time for your products?
A: We warranty 1 year for all of our products and supply life-time
maintenance.
During 1 year warranty period, for small part defective,we will
send replacement parts for free of charge to customers,so customers
can replace defective parts by new parts by themselves. We also
will pay for shipping cost. For big defective problem,customers
have to ship back defective units to us and we will repair or
replacement for them for free of charge. Customers will pay for
shipping cost from their address to China and we will pay for
shipping cost from China to customers' address.
For life-time maintenance (out of 1 year warranty period),any
defective parts or units,customers will pay for replacement parts
and shipping cost.We will charge a bottom cost for parts.
The man-made damage and misusing damage is not under
warranty.
4) Q:I haven't done business with your company before,how can i
trust your company?
A:Our company is a registered golden member on Alibaba sit for more
than 15 years. We have many business partners and order histories
all over the world.
5) Q:what's the shipment terms and delivery time of your
company?
A: It depends on order quantity, shipping address and shipping
methods.
6) Q:Do you give any discount ?
A: Different order quantity different price. We will always offer
customers the lowest price based on the best quality.
7) Q:I would like to ask you if it's possible to have my logo on
the product.
A: Logo printing service is available.