Q1: Are you a manufacturer? Yes, we are direct manufacturer, Our factory is located in
Dongguan city of which is famous for being called as workshop
of the world. It only takes less than an hour driving or
traveling from Guangzhou and Shenzhen city to our factory.
Q2: How can I get the sample? For samples we have in stock, We can offer them to you for free,
You just need to pay the express freight. For
samples that need to be customized, we can make
samples according to your requirements, You need
pay the sample charges and mould charges if any.
Q3: How do you ensure the quality of the products? From film blowing, printing, film folding, Bag making, to final
packing, In every production procedure, we have strick
full inspection standard for QC. Also, we will have
another team of QC to do the final random inspection of finished
products, and we can do full inspection for all of the finished
products according to customers' requirements.
Q4: What is your after sale service policy? I. Within 20 days after receiving the goods, please contact us if
there is any quality problem, Otherwise we will deem it as an
acceptance for the quality of this batch of goods. II. The
reasonable defective rate is below 3%, For NG products within 3%
can not be refundable, and can not do replenishment. III.For other
quality problems, we will try our best to offer the adequate
solution to our customers, including replenishment, refund,and so
forth.
Q5: What information should I let you know if I want to get a
quotation? -The size of our products (Width x Length x Thickness) -The
material and printing art work or logo -The quantity -If possible,
please advise bag pictures or design sketh for chceking. Samples
would be best for clarifying . If not , we will recommend relevant
products with details for reference.
Q6:When we help you create the artwork, what kind of fomt is
available for printing? -Common format: PDF, CDR, AI, PSD -Bleed size 1-2mm -Resolution:
not less than 120DPI and the higher,the better.
Q7: How do you ship the finished products? -By sea -By plane