Q1:Can I get some samples to test before placing the order? How many days about it? Is sample free of charge?
A: Yes, It’s 3 days for our stock one, and around 7-15 working days for customized, it depends on the customer’s requirement. It’s charged sample fee and freight together.
Q2: What is MOQ for logo printing?
A: Normally MOQ 1 set as trial order about our existing stock or 10 sets for customized ones. We accept OEM&ODM about product.
Q3: What is your payment term?
A: T/T, Paypal, Credit Card, Western Union are available.
Q4: How about the quality about the products?
A:We will offer 3 years warranty about energy storage, 5-12 years about solar system,
and we 'll test all goods and send you test reports before out of factory.
Q5:Do you have any certifications of products?
A: We have ISO9001:2000, UN38.3,UL Report, FCC, PSE, METI, CE, RoHS, MSDS.
Q6: Are you a manufacturer or trading company?
A: We are a professional manufacturer. Both OEM & ODM service can be accepted.
Q7: Where is your main market?
A: Most of our customers are from USA, United States, Germany, Japan, France, South Africa, Middle East and many other European and Southeast Asian countries.
