Active Member
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[China]
Address: 3rd Floor,ShengQun business park,Dongpu,Guangzhou,China
Contact name:Cherish
Guangzhou ShangXu Technology Co.,Ltd |
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Automatic Thermal Printer Ticket Dispenser Token Display QMS Queue Management System
Description Of Advanced Queue Management System
A System Contributing to Improving the Quality and Efficiency of Counter Services
This is a multi-functional advanced queue management system. It was developed to improve service delivery at service counters by managing and minimizing queues to improve efficiency and customer experience.
This system uses cloud computing to allow the operators and the
customers to check the condition of congestion in the waiting area
and issue queuing tickets regardless of where he/she is located.
Besides, it offers a function to automatically inform a person
waiting their turn, either by a voice mail notification or by SMS,
that he/she will soon receive assistance.
Further, it has a memo function to improve cooperation among staff
members in the store, and a function to manage store information in
real time.
How does Shangxu Queue Management System work?
The customer who enters the Customer Service will select a service on the ticket dispenser terminal, then with the printed ticket will sit down in the customer waiting area. During the waiting, the customer can follow the calling of the ticket numbers on a central display, which in the same time, can play even commercials. The administration can be easier if the customer made a pre-registration or identified himself at the ticket dispenser terminal. The management, using the up-to-date statistics in the system, can react immediately in a specific case and is able to design more precisely a long-term strategy.
The Complete Queue System consist of the following:
1. Ticket Dispenser : IR Touch Screen LCD Monitor+ Industrial PC + 80mm Thermal Printer (All integrated into one unit)
2. counter calling pad terminal or counter computer which install the software call pad
3. Led/LCD Main Display(S) Screen In common waiting area for showing customer ticket number from all counters
4. Led/LCD Counter Displays Above Counter for showing ticket number calling by this counter
5. All units are interconnected by means of RS485 or wireless ways
Technical Datasheet for Queue Management System Component
17"Touch screen Ticket Dispenser -Model Option 1 Model:SX-QTK171 Dimension(W*H*D):420*1430*390mm Net Weight:40KG |
CPU Intel Dual Core 2.41Ghz 64G SSD 2G DDR3 RAM ;6 USB Port OS:WINDOWS 7/10
Print Method:Thermal line printing Ticket:Ability to print your company Logo
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17"Touch screen Ticket Kiosk-Model Option 2 Model:SX-QTK172 Dimension(W*H*D):420*1430*390mm Net Weight:50KG |
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17"Touch screen Ticket Dispenser-Model Option 3 Model:SX-QTK173 Dimension(W*H*D):420*1430*390mm Net Weight:45KG |
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Wireless Counter Calling pad Model:SX-QKP21 Net Weight:0.3kg Size:150 x 90 x 20 mm |
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Software counter call pad
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Wireless Counter LED Display Unit Model:SX-CD04 Dimension(L*W*D):34*12*4.5(cm) Net weight:1.2KG | F3.75 RED color Dot Matrix LED Display;8 Digits bright light tube ;4 digits display ticket number, 2 digits display for counter number (Ticket Number→Counter Number) ,220V AC connected Can displays WELCOME or any other customized Text and message; |
Model:SX-MD04 Dimension: 54*54*8(cm) Net Weight:4KG | *F5.0 indoor RED color LED display,4 Rows Display and 8 digit in each row,Total 32 digit on the screen *The new calling ticket number will flash at the top of the display Content can be customized by customer ′s needs *Size and Lines can be optional and customized *Wireless one *Can put on the Waiting Area for indicate customer |
Queue Management System Software and SQL data base
| 1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function 2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable |
Main LED Display Screen (wireless) 
