Active Member
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[China]
Address: 3rd Floor,ShengQun business park,Dongpu,Guangzhou,China
Contact name:Cherish
Guangzhou ShangXu Technology Co.,Ltd |
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Bank/Hospital/Clinic/Pharmacy Service LCD Counter Arabic Multilingual QMS Queue System Solution,Q-matic Queuing machine
QUEUE MANAGEMENT SYSTEM
The concept of queue management system is to ease the customer’s perils at places like banks hospital, airline railway ticket office, public service halls etc., where large number of people gather for related services.
The customer upon arrival at the designated place collects queue
ticket from a ticket vending machine by pressing appropriate button
relating to the service required such as drafts in a bank,
reservation in an Airline/Railway office, OPD in a hospital and
many other public utilities.
The queue number is automatically entered in sequence of arrival.
The customer can then be seated comfortably and wait for his / her
token number to be called. At the counters rooms the attending
staff is fed the token numbers sequentially. He / she presses the
designated key to call
the waiting customer from the queue. The called queue number and
counter number are displayed on the main display and counter
display. The number blinks and the buzzer is activated to call for
the attention of the customer. The customer having the displayed
queue number can
then proceed to counter for the desired service.
The Shangxu Queue Management System consists of the following items:
• Token vending machine
• Digital display panel
• Counter display panel
• Caller terminal unit
Advantages Of Queue Management System:
• Provides customers the comfort of a quiet and pleasant
environment during waiting
• Can generate various statistical reports for tracking and
forecasting of customer flow and
monitoring staff performance
• Enables less stressful working condition for staff
• Removes crowding at the counters
• Enhanced security and clarity of operation for the general public
Applications
Hospitals
Banks Airline/Railways ticket office Tax Departments,
Customs Declaration Offices Post Offices
Telecommunication Centres
Insurance Companies
Government Organizations Improve: Efficiency Productivity
Specifications
Technical Specification
Queue Management System Software
| Unicode Queue Management Software | |
| Item | Function |
| 1. control software | signal communication center |
| 2. management software | customaries set up the queue system |
| 3. ticket dispenser panel | take a queue number ticket |
| 4. Reports of the queue system | give out enough useful reports |
Related Accessories for Complete Queue Management System:
1.Touch Screen Ticket Dispenser for putting in the lobby for customer take a ticket with token number via touch the
corressponding service button they want
2.Calling Pad (hardware or software option) for putting in the counter table for staff calling ticket number
3.LED Counter display put above counter for display current calling number
4.LED/LCD Main display put in the waiting room for display central queue number from all counters to indicate customer in case they miss their turn
5.Customer feedback terminal for put on the counter table to customer make a comment on the staff service level to improve staff service efficiency and improve service quality
