Q1: What certifications do you have for your hardware tools?
A1: Our hardware products usually meet international standards and
certification requirements, such as CE certification, RoHS
certification, ISO certification and so on. The specific
certification status can be confirmed according to the product.
Q2: Do you offer customized hardware tools?
A2: Yes, we can provide customized hardware tools according to
customer's needs, including customized packaging, printing
customer's brand or logo, specific specifications and sizes of
tools, etc.
Q3: What are the prices of your products?
A3: The price of our products is very competitive. The specific
price depends on the type, specifications and order quantity. We
will provide specific quotes and offers according to customer
needs.
Q4: Do you provide samples?
A4: Yes, we can provide samples for customers to evaluate and test.
Sample costs and shipping will be determined on a case-by-case
basis, but sample costs can be deductible or refunded in subsequent
official orders.
Q5: Do you accept small orders?
A5: Yes, we welcome small orders. We understand that customers may
need to conduct trial marketing or meet specific market needs, so
we will do our best to meet the needs of our customers.
Q6: What is your delivery time?
A6: Delivery time depends on factors such as product type, order
quantity and production capacity. We will confirm the delivery time
according to the order and try to provide fast and on-time delivery
service.
Q7: What kind of payment terms do you offer?
A7: We usually accept payment by T/T, Western Union, L/C, etc. The
specific payment method can be determined by contract negotiation
and mutual agreement.
Q8: Do you provide after-sales service?
A8: Yes, we provide comprehensive after-sales service. If we
encounter any problems or quality problems during use, we will
actively assist in solving them and provide necessary technical
support and after-sales guarantee.