Q1.What are your terms of payment? A: T/T 30% is the deposit, and
70% before delivery. Before you pay the balance, we will show you
the photos of the products and packaging.Q2. What are your delivery terms? Answer: EXW, FOB, CFR, CIF.
Q3. How about your delivery time? A: Generally, it takes 7-10
working days after receiving your advance payment. The specific
delivery time depends on the item and quantity of your order.
Q4. What is the warranty of our machine? Answer: Our host enjoys a
one-year warranty(except hammer),during which all Damaged parts can
be replaced with new ones. We provide machine installation and
operation video.
Q5. What are your packing conditions? Answer: LCL goods generally
use standard export wooden cases, and the full case goods are
fixed.
Q6. Do you test all goods before delivery? Ans.: Yes, we conducted
100% tests before delivery. We will attach the inspection report of
each machine.
Q7. Do you give priority to providing vulnerable parts to trading
customers? Ans.: Yes, we have the records of your customers and are
more willing to provide them with accessories.
Q8: How do you maintain a long-term good relationship with our
business? Ans.: 1. We maintain good quality and competitive prices
to ensure the interests of our customers; 2. We respect every
customer and treat them as friends, no matter where they come from
We all sincerely do business and make friends.
Q9. Do you have a certificate for your machine? Ans.: All our
products have CE and ISO9001 certificates.