SGS Customized CNC Machining Parts ODM Heat Treatment

Q: Are youtrading company or manufacturer ?
A: We are direct factory with experienced engineers and employees as well as well-organized workshop.

Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.

Q: Do you provide samples ? is it free or extra ?
A: Yes, the sample fee depends on the product geometry, and the fee will be returned to your bulk order.

Q: How long can I get the sample?
A: Depends on your part geometry, normally within 3-7 days.

Q: How long is your delivery time?
A: Sample 3-7days; Mass production order 7-45 days depends on quantity and part complexity.

Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.

Q: What's kinds of information you need for a quote?
A: Kindly please provide the product 2D drawing with PDF or DWG format and 3D drawings with STEP or IGS or X_T format, and other requirements like: surface treatment, quantity...etc.

Q: What is your standard PO procurement process flow?
A: Prototyping ----> FA approval ----> Quality Control Plan ---> Manufacturing Process Instruction ---> Batch Production ---> Inspection ---> Shipping

Q: What shall we do if we do not have drawings?
A. Please send your sample to our factory, then we can copy or provide you better solutions. Please send us pictures or drafts with dimensions (Length, Height, Width), CAD or 3D file will be made for you if placed order.

Q: Will my drawings be safe after sending to you?
A: Yes, we can sign the NDA before got your drawing and will not release to the third party without your permission

Q: Is it possible to know how are my products going on without visiting your company?
A: We will offer a detailed production schedule and send weekly reports with digital pictures and videos which
show the machining progress

Q: How to enjoy the OEM services?
A: Usually, base on your design drawings or original samples, we give some technical proposals and a quotation
to you, after your agreement, we produce for you.

If you have another question, pls feel free to contact us