1. Q: How about the sample policy? A:We can provide samples, but the freight and sample cost will be
on your charge.While if you can place an order which amount meets
our requirements, the sample cost can be refundable. 2. Q: what can you buy from us? A:We mainly sell dried flowers, artificial flowers and artificial
walls, suitable for decorating rooms or weddings, and we also have
flower gifts suitable for various festivals. 3. Q: Packaging and Delivery? A:We work with DHL, Fedex, EMS and China Post, EMS generally takes
7-15 working days, suitable for most orders, DHL takes 3-5 working
days, the price is more expensive, suitable for urgent orders,
Fedex needs 5-7 On working days, it is cheaper than DHL. China Post
is the cheapest, and it takes 20-30 working days. It also has
requirements on the weight, usually no more than 2KG, which is more
suitable for small packages. 4. Q:Is it OK to print my logo on the package? A:Yes. Please inform us formally before our production and confirm
the design firstly based on our sample. 5. Q: Can you make my designs? A: Yes, OEM/ODM is welcome, pls feel free to send us pictures. If
necessary, we can keep your design be protected under law. 6. Q: What is your after-sale service? A: If you get the destroyed products because of the shipping ,
please contact us and we will give you the solution to the problem.
If we couldn't, we will resend or refund for you. We do our best to
provide you all the best quality products and best service.