1. How can I place the order How do you control the quality? |
After all details of the order were confirmed, we will send you our
signed and stamped proforma invoice. We first will do a clay model
as per your picture,let you check first,After confirming no problem
we will arrange the production. |
2.What are your payment terms? |
Can pay 30% despoit before Production,You can transfer the deposit
byT/T (wire transfer), Paypal, Western Union, MoneyGram, Credit
Card etc,You could also place the orderbyTrade Assurance on Alibaba
which will protect your payment secure and benefit throughly. |
3. Do you accept retail custom order? Do you also make customized
design? |
We can make different size as per you` drawings and pictures.we do
accept retail order. |
4. Can I get an additional discount? |
If order quantity is big,there maybe Price is very favourable.
Welcome to talk with us about your demands. |
5. Are you sure the packing will be excellent? |
Yes, weensure that our packing is safe enough. We use strong wooden
crates and metal strips for outside packing. Inside, we use
shockproof plastic film to protect the products. |
6. Could you supply Door-to-Door Delivery How long can my order be
finished? |
Yes, we are very good at Door to Door Delivery, please inform me
your detailed address, then I will quote you the freight cost to
your home directly.It will depend on your order quantity and the
complexity of products you purchased. Normally one container order
needs 21-30days. |
7. How do we ship the goods? Are you sure the packing will be
excellent? If there have damage happens during the transportation,
who will be responsible for that? |
We will quote you the ocean freight, If the goods is not large, it
will be loaded by air freight or Express. Yes, we are sure that our
packing is safe enough. In addition, we will buy "all risks"
insurance as per your requirement. In the case of damage happens,
firstly you can refer to the insurance company to claim the damage.
If the damage occurred due to the fault of packing, our company
will take our responsibility. |
