Remote Control Robotic Floor Cleaning Machine , Vacuum House Cleaning Robot

Long Time Remote Control Automatic Carpet Cleaner Robot Easy Home Cleaner

1. Are you a manufacturer or trading company?

We are manufacturer. Our office is located in Shenzhen.

2. Do you accept sample order?

Sure. Sample will be dispatched within 3-4 days after the receipt of payment.

3. What’s your MOQ ?

No MOQ, can be order in mix&small quantity is available&accept printing too.

4. Do you accept order through OEM/ODM business?

Yes. The business covers customize logo and packing box and so on.

5. What certificates do you have for your products?

We have CE, RoHS, can be do what you want for your market, we can negotiate the details.

6. How to place the sample order?

Please refer to the link below about "Ordering", and fill them step by step.

7. How much is the sample freight COST?

The postage depends on the quantity of your order and the distance from our warehouse to your destination.

8. Whether the sample fee will be returned?

The sample cost will be refund once you place bulk order (200 pcs) with our company.

9. Which express is used for sample delivery?

The sample will be dispatched by DHL, FEDEX, TNT, UPS,by train or the sepcial line to anywhere ect.

10. Can I return it if I am not satisfied with the sample?

If you are not satisfied with the item when you receive it, please firstly contact us then return it with 3 day. All returned item must be in the original packing and you need to provide us with the specific reason and tracking NO. We will refund your money, upon receipt of the item in its original condition and packing with all components and accessories.

11. How long is the warranty you offer?

12 months. Within that period, all repairs and spare parts are free. But the damage from man-made or misoperation are not included.

After 1 year, please feel free to contact us and we still are going to give you satisfied help.

12. What’s your bulk order lead-time?

Normally, our lead-time is 7-25 days, it depends he quantity and the specific require of your order.

13. What’s the terms of payment?

Trade Assurance, Western Union , PayPal or Sigue.

14. What is Trade Assurance?

Trade Assurance is pay throught alibaba, it is a free payment protection service for buyers.

It is designed to protect your payment if your order is not shipped on time.

15. How does Trade Assurance protect my order?

Alibaba will refund up to 100% of the Trade Assurance Order Amount on your contract if we won't shipped on time as stated in the contract and didn't negotiate with you.

16. How do I pay for the payment via Trade Assurance?

I will send the order link to you, by which you can confirm the order and make the payment via T/T, Credit Card or E-checking into the account of Citibank designated by Alibaba. In short, you only need to confirm the order and make the payment, while we will be responsible for subsequent matters.