Q1. MOQ and delivery time ?
A: NO MOQ required, sample testing welcome.. Mixed samples are
acceptable.
Sample needs 3-5 days, mass production time needs 1-2 weeks for
order quantity more than
Q2. What about the lead time?
A: Firstly,let us know your requirements or application.
Secondly,We quote according to your requirements or our
suggestions.
Thirdly,customer confirms the samples and places deposit for formal
order.
Fourthly,We arrange the production.
Q3. Can you do OEM?
A: Yes, we are 18 years factory,we have design team, engineer team,
after-service team QC team etc.
Q4. How about the shipping method ?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5
days to arrive. Airline and sea shipping also optional.
Q5. Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q6. How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control
system
Secondly, during the guarantee period, we will send new lights with
new order for small quantity. For defective batch products, we
will repair them and resend them to you or we can discuss the
solution including re-call according to realsituation.
