FAQ

· Question(Q): What is the MOQ for each product?

· Answer(A): For retail, we can do any quantity for you and they will be sent by express. For wholesale, the MOQ usually is 500pcs. You can also mix different items and we can ship them to you by sea altogether. For details pls contact us by email or online chatting.

· Q: What is the lead time and shipping time?

· A: Goods usually take about 30 days to finish. It will take about 15 to 35 days on the sea from shipping port to destination port. For South Asia and Oceania, it usually takes about 15days. For other regions, it usually takes about 25 to 35 days. The shipping time is changing with the distance and the shipping company we choose.

· Q: Can the products be made with our logo or brand?

· A: Yes, of course we can make. We are OEM supplier for years and able to customize your logo and packaging, but you need to give us the authorization and design.

· Q: What can we do if we are interested in your products?

· A: Pls send us your precious inquiry on our website or talk directly to us by trade manager. Sometimes it will be more efficient if you talk with us online. We can know each other and the products you want more clearly by talking online.

· Q: How can we place the order?

· A: after we confirm everything necessary for the order,including detailed products you want,prices,payment terms,packing ways and other details, we will draft the contract. Usually we will send to you the PI(proforma invoice) for advance payment first. Then we will arrange the production. After the goods are ready we will contact you for shipping.

· Q: How do I know the products’ quality and the packing ways are the ones we required?

· A: Each product will be tested before sending out. We will send you photos of the goods for you to confirm.

· Q: How do we make the payment?

· A: We usually accept the payment by T/T, west union and other payment ways. We will confirm this when we conclude the order.

· Any questions, pls feel free to contact us. We will negotiate everything well for our mutual benefit.

Our Company

· Hangzhou Hachi Technology Co., Ltd. is a leading manufacturer and professional exporter of building tools in China. Hachi Technology was a family enterprise and has been in this line for more than 10 years with much experience. With the professional working team,specialized workers,strict quality control and 24hours online service, we are sure we can provide you with good service and experience. 

· Our company will continuously strive to create new & innovative products. Our company is dedicated to "market orientation, customer satisfaction, and quality assurance", and provides customers with excellent service, high quality, the best price and on-time delivery in order to cater for customers' demands. We warmly welcome your patronage.OEM / ODM orders as well as design and manufacture of new models with customer's label or logo are enthusiastically accepted.

· We sincerely look forward to establishing long-term, reliable and mutually beneficial business partnerships with customers from all over the world.