1.Q:How about engineers service oversea?
A:Engineers available to service machinery overseas.
2.Q:How to use the machine?
A:We will supply customer the installation catalog or video
online.We will ask our engineer to teach you, how to use when he go
to your country to debug the machine.
3.Q:How about the sample machines for testing?
A:Sample sending for testing is welcomed.Or you send these three
photos,the raw material,good material (which is you want) ,bad
material (which is you want to discard).We send our video to you.
4.Q:How about the guarantee period?
A:One year.
5.Q:Will you accept L/C as payment?
A:L/C ,T/T is OK.Alibaba Trade Assurance is your best choice.
6.Q:Do you have any other spare parts for the customer?
A:Yes,we will supply you some spare parts.
7.Q:Which machine will work together with our color sorter which
you can supply?
A:Air compressor,Air tank,Air filters,Air dryer,Light
sources,Cleaning brushes,etc