OUR PROMISE
Our products support a two—year warranty:
1) If there are any defect screen found in 7 days upon customers‘ receiving, free shipping to
get new one for replacement;
2) After Received more than 7 days, Kerchan still can replace new one for you, only preight
borne by Customer.





KERCHAN OFFER LIFETIME PAID MAINTENANCE SERVICE.
FAQ
Q: HS Code for your products?
A: 8531200000 LCD ad player (LCD video display)
Q: What kind of inspection you can provide?
A:Kerchan has multiple tests from material purchasing to finished products by different
departments, like QA, QC, sales representative, to guarantee all signage players are in
perfect condition before shipment. We also accept the inspection by the third party you
appointed
Q: What is your guarantee period?
A: Kerchan provides 1 (one) year quality guarantee for the products from your purchase
date, except the human damage and force majeure factor. For a better maintenance, be
sure that the players are using under normal circumstances (not more than 16 hours daily).
Beyond the guarantee period machine, Kerchan will provide maintenance service and
technical support (Hardware and other possible charges, Kerchan will not bear the
responsibility)
Q: How can I pay for the order?
A: Our payment terms: T/T, Western Union, Paypal, Escrow, Credit card
1) For sample order: 100% T/T or Western Union in advance, Paypal or Escrow is also
acceptable.
2) For bulk order: 30%deposit T/T in advance, balance clear before pick up or shipment.