Q1. Can I have a sample order for magnetic tool rack?A: Yes, we welcome sample order to test and check quality. Mixed
samples are acceptable.
Q2. What about the lead time?
A:Sample needs 5-7 days if stock, mass production time needs about
30 days, it depends on quantity.
Q3. Do you have any MOQ limit for magnetic tool rack ?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship magnetic tool rack and how long does it take to
arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5
days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for magnetic tool rack?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our
suggestions.
Thirdly customer confirms the samples and places deposit for formal
order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on magnetic tool rack?
A: Yes. Please inform us formally before our production and confirm
the design firstly based on our sample.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control
system and the defective rate will be less
than 0.2%.
Secondly, if happened faulty when get the goods ,we will send new
magnets with new order for small quantity. For
defective batch products, we will repair them and resend them to
you or we can discuss the solution including re-call according to
real situation.