Q1: How to find a Packing machine suitable for my product? Tell us
about your product details and packing requirements. 1. What kind
of product? 2.Production size or bag size of you need for the
product packing ( the length, width and height) 3. The weigh of
each pack you need. 4. You requirement for the machines and the bag
type. Q2: Are you a real factory/manufacturer? Of course. Our
factory is inspected by third party. We much welcome you to visit
us and free to pick you up form hotel. you don’t have time? We can
use live video and you can visit us on line. Q3:How about the
after-sale service? (1)We will provide the user manual and videos
to support for installing, debugging, operation of the machine, it
will indicate you how to use this machine well. (2)More than 12
hours after-sale online service one day. (3) we have engineers
available to service machinery overseas.The service charge,
include: service fee USD100/day, VISA fee, board round-trip ticket,
room and eat in are buyer's side. Q4:What about your Guarantee of
quality ? The machine is 1 year warranty, all machine part can be
replaced for free within 1year if broken(not including man
made).And offer lifetime after sale service. Q5: Do you also offer
the wrapping film? Yes, we can offer you the plastic roll film, we
have a long term cooperated supplier for roll film and the price is
favorable. Q6. Can you explain me the whole transaction progress ?
1. Sign the Contact/order on alibaba we have trade assurance.
2.Arrange 30% deposit to our factory 3.Factory arrange production
4.Testing & detecting the machine before shipping 5.Inspected
by customer or third agency through online or site test. 6. Arrange
the balance payment before shipment. Q7:
Will you provides the delivery service?
A: Yes. Please inform us of
your final destination, we will check with our
shipping agent to quote the shipping cost for your reference
before delivery.