Guangzhou QH Technology Co., Ltd |
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FAQ
1.) What is the battery life of your product?
We manufacture forklift batteries, batteries, capacity from 100ah
to 3000ah, voltage can be 2V, 4v, 6V, 8v, 12V, 24V, 36V, 48V, 72v,
192v.
1.) What sort of LIFEPO4 battery do you produce?
We manufacture forklift battery, whose capacity from 100ah to
3000ah, voltage can be 2v, 4v, 6v, 8v, 12v, 24v, 36v, 48v, 72v,
192v.
2) What kind of certificate did you get?
We have CE, UL, KS, ISO, IEC, ISO9001 ,etc certificates.
2) What kind of certificate do you hold?
We have already attained UL, CE, IEC, KS, ISO9001, ISO and other
certificates.
3) How long is the warranty for your ciyi batteries?
Our battery warranty is one to three years, depending on the type
of battery
3) How long is your warranty period?
Our battery warranty is 1 - 3 years, but it depends on the battery
type.
4) How can I place an order with you?
Click on the "Contact Suppliers" button on the product page and our
sales will return to you. You can also send an inquiry from the
Alibaba home page to get contact information with your detailed
battery request, and then our sales team will give you a first
answer to the question, freight, price, etc. if all are confirmed.
Then you can take the PO to the sales office and place an order.
4) How can I place an order?
Just Click the 'Contact Supplier' button on the product page and
our sales man will contact with you.
You can also inquiry through our Alibaba homepage to get our
contact information and then our sales team will settle your
problems as soon as possible, such as prices, shipping charges,
etc.
If everything is confirmed, then you can send the purchase order to
sales staff and your order has been placed successfully.
5)What are your terms of payment?
6)Our term of payment is By TT, 70% as a deposit, 30% as a balance
when goods ready, we also welcome payment by L/C if the order is
large.
5) can you tell me anything about payment terms?
our payment terms are TT, meaning 70% as a deposit, 30% as the
balance when the goods are ready, and if the order quantity is
large enough, we also welcome the payment of letters of credit.
6) When is the battery ready?
Our standard delivery time is 15 days.
Sample orders for 3 days.
7)how long is your lead time?
Our standard lead time is 15 days and the sample order is 3 days
7)Can you get the batteries out to sea?
Lead acid batteries are considered dangerous goods because they
contain acid but are professional manufacturers of lead acid
batteries.
7) Can you make sure that you can deliver batteries by ship with no
problems?
Lead-acid batteries are regarded as dangerous because they have
acid inside, but we are specialized manufacturers of lead-acid
batteries, so you do not worry.
8) How you control the quality?
A.Eastern Power has been exported to all parts of the world for
many years. You can check with local market, we have enough
experience to control our quality.
B. When we buy the raw materials, we will check the quality. If the
quality is not confirmed, we will refuse the raw materials to the
supplier
C. During panel manufacturing and battery assembly, we check the
panels to make sure that lead is in good condition at the positive
and negative poles, and that the positively and negatively
insulated plastics are in good condition to ensure that all
batteries are in good condition
D.When the battery is filled with acid, our quality committee will
check the quality and find the wrong battery in time
E. When the battery is sealed, we will take about 1 % of the sample
to check the quality
F. After charging the battery, our quality control will check each
battery to ensure that all batteries are in good condition.
G.Customers are welcome to use professional battery test equipment
for sample ordering and testing, and compare with other brand
batteries. Trust yourself.
H. After so many process quality checking, if there are still
quality problem, we will replace our Eastern power batteries free
of charge to ensure our customers 'rights.
8) How do you control the quality?
A. Guangzhou QH Technology Co.,Ltd has been exporter for many
years. You can check our product, We have enough experience to
control our quality.
First of all, When we purchase raw materials, we check the quality.
If the quality does not fit for our standards, we will reject the
raw materials. Second, During the process of battery plate making
and assembling battery, we will check the battery plates, check
whether the wires are connected with positive and negative
electrodes, and whether the positive and negative separator
plastics are intact to ensure that all batteries are good. When the
battery is in the acid charging process, our quality control system
will check the quality and discover the defective battery in time.
After the battery is sealed, we will take about 1% of the sample to
check the quality. After the battery is precharged, our QC will
check the appearance of each battery to make sure that all
batteries work well.
Welcome our customers to place orders and use professional battery
testing equipment to compare with other brands of batteries.
Meanwhile, After our process checks, if there are still quality
problems, we will replace our Battery for free to make our
customers' satisfied.