Active Member
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[China]
Address: 4-2-201, Ind. 1st Road, Jiangbian Community, Songgang Street, Baoan Dist., Shenzhen, Guangdong, China
Contact name:Eric
Shenzhen Senever Technology Co., Ltd |
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Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2: How long the delivery time ?
A: For sample,need 1-3 working days.
For quantity order,need 10-12 working days.
Q3: Can LED grow light's spectrum be customized?
A: Yes, all of our led grow lights can be customized to perfectly
meet the needs for different plants growth.
Q4: Can you make my own logo on the led grow light?
A: Yes, we can make your own logo if needed, just feel free to let
us know when you’re ready for it and then we talk about the
details.
Q5: Do you offer guarantee for the grow light?
A: Yes, we offer 3 years warranty for grow light.
Q6: How to deal with the damaged products?
A: Firstly, our products are produced in strict quality control
system and the defective rate is less than 0.2%.
Secondly, during the warranty period, the new lights or spare parts will be sent to you to replace the damaged ones together with your new order, or we can discuss together for a good solution according to the actual situation.
Q7: How to place an order?
A: Firstly, please tell us the specific light and the quantity you
need, then we confirm all the details, we will make the PI
(Proforma Invoice) for you to confirm the order. Once the payment
is received, the order will be arranged and the goods will be sent
to you A
