Q5:How do you ensure quality?
A:Our high quality standard is achieved with the following. The
process is strictly controlled under ISO 9001:2008 and
IPC-A600/IPC-A610 standards. Extensive use of software in managing
the production process State-of-art testing equipments and tools.
E.g. Flying Probe, X-ray Inspection, AOI (Automated Optical
Inspector) and ICT (in-circuit testing).Dedicated quality assurance
team with failure case analysis process.Continuous staff training
and education.
Q6:What happens if I have a problem?
A: We are committed to your satisfaction and we ask that you
contact your salesperson immediately if you have a problem of any
kind. If you ever feel that you’ve received a product or service
that was below your expectation, please feel free to email us
directly. Also, we would like to hear any suggestions you may have
for improvements.
Q7: What is your Privacy Policy?
A: We recognize that privacy is of utmost importance,we can sign an
NDA with our customer, and all the Information and data sent to us
for the processing or orders must not be disclosed.Also we do't
sell or rent any individual personal information to any third
party.
Q8:What type of payment do you accept? A: We accept all major credit cards, Paypal, Western union and wire
transfer. All prices are quoted in US dollars.