Effectively obstruct the intrusion and propagation of droplets,dust
and flu germs
FAQ
Questions & Answers of Mask Orders
Q: Can I place a face mask order now?
A: Yes, you can. Our factory is one of the chosen manufacturers to
help government producing epidemic prevention supplies, so our
production hasn’t stopped ever since. As soon as the traffic
control is over, delivery will be arranged in order.
Q: Do you have any certificates?
A: We've got FDA, CE, ISO13485 and some licenses for domestic
market.
Q: Which kind of face mask can you supply? How about packing?
A: Our face masks are made of 100% new material, 3 ply non-woven,
blue or white color. You can check the packing details in the
"Packaging & Shipping" part.
Q: What's your MOQ and price?
A: MOQ is 100,000pcs, FOB Shanghai price is 0.32USD/pc based on
MOQ.
Q: Your price is too high, can I get a cheaper price?
A: To be honest, we also think the price is very very high now. It
is easy to buy face mask with 0.014USD/pc before the virus
breakout. But now mask production has been affected in China by the
virus, the whole world is short of masks. So, even you pay 1USD/pc,
you can hardly find any suppliers in your local city, cause most of
them bought from China. Mask production capacity is limited, buyers
are far beyond suppliers now. Besides, the raw material, packing
box, shipping cost and labor cost all have being increasing since
weeks ago.
Q: What’s your payment term?
A: 50% payment before production, 50% payment before shipping.
Q: What’s your lead time?
A: Now city traffic has been blocked by government to prevent the
virus spreading. No one can get in or out until March 10th, except
hospital cars and supplies car. Your order can be finised within
30days after our city is back to normal.
Q: What’s your production capacity? When will you start to produce
my order?
A: We can produce 2,600,000pcs face mask every day. But as one of
most important mask suppliers in our city, we have to finish
government mission first, then we will start produce orders in
order. Government will allow us to produce export order after March
10th.
Q: If I order 100,000pcs, when I can get it?
A: If our city is open successfully as planned, your order can be
delivered on April 10th. A lot of orders are waiting for
production, they will be arranged in the order of payment.
Receiving time depends on shipping way. If ship by air, it takes
3-7days. If ship by sea, it depends on your destination port.
Q: Can you shipping to my address? How much for shipping cost?
A: Pls send us your shipping address, then we will calculate the
shipping cost for you.
Q: Is it available to do customization?
A: Yes, it is acceptable. But we do not suggest you do that at this
moment, customized orders take at least 10 more days to produce
than regular orders.
If you have any questions,pls do not hesitate to contact us.
