Active Member
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[China]
Address: 302 3rd Floor Building,ZongXin Science Park,No.4,BeiWang Road,Hengjiao Village,Shijie Town,Dongguan City GuangDong Province,P.R.China
Contact name:
Dongguan city Qianding hardware products Co., Ltd. |
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| Material | Iron or brass or zinc alloy |
| Size | Custom Various size by orders/standard sizes |
| Process | Die Cast,Die Struck,Stamped, Injection |
| Color | Platting,Soft enamel color,Silk screen/offset printing,etc. |
| E-Plating | Gold / nickel / silver / bronze /copper etc. |
| Attachment | Magnet,Butterfly Clutch,plastic Clutch,Safety clasp tie pin,etc. |
| Package | Paper,100pcs/big ploybag or custom-made package |
| MOQ | 100pcs |
| Sample Time | 4 working days after artwork is approved |
| Production Time | 10 Days upon receiving the order it depends much on the quantity after sample is approved. |
| Shipment | Cheapest way:by sea, it will take about 1 month Express:DHL,UPS,TNT,Fedex,EMS,it will take about 2-5 days Small quantity:China Post about at least 15 days |
| Payment Terms | T/T,Western Union,Skrill 30% deposit in advance&balance before shipping |
Q1:How about the sample policy?
A1:We can provide free samples but charge for express or you can
offer us your courier account.
Q2: Can you make my designs?
A2: Yes, customer design,especially OEM/ODM, is welcomed.Please
feel free to send us your design for development. If necessary, we
can keep your design protected under law.
Q3: Do you have some special policies for Brand company?
A3:Yes, we have some special support for company who has own brand
and also in our VIP customers list.
Q4: Do you have stock? When can I get it if I pay?
A4: For items sells online ,90% have stock, we can send out within
48 hours. For items not available, we need about 6-12 days to make
and it also depends on your order quantity.
Q5: What is your MOQ? Can I mix different styles to a start order?
A5: :No MOQ requirement for items online sell,and of course you can
mix colors and styles.
Q6: Why your price on website is not same as real price?
A6:The price on the website is only a rough quotation.Many factors
such as quantity,material cost and exchange rate will affect the
price,so the real price will be subject to our final confirmation.
Q7: How can I place orders?
A7:Type,quantity and size are basic elements. Customer must give us
these information for PI making.Any doubts,please contact with us.
Q8: How can I make the payment for my orders?
A8:We accept T/T.
Q9: What is the “Rush Order” or How can I get my order in Rush?
A9:You can place your order in a rush way via email or SKYPE, you
need to inform us before you place the order.Some extra amount will
be added for rush production and rush shipping when time is vital
to you.
Q10: Can I change my order once it is confirmed?
A10:We regret that we are unable to remake it once one order is
produced. We don’t have any refund policy for confirmed and
flawless product, but we accept your changes before we send the
order to production.
Q11: Can I get refund? If yes, then how?
A11:If we make your order wrong in color, size and design, then we
will produce again for free or you can ask for refund for this
order.
Q12: Will you carry my import tax?
A12:No,we won't.
Q13: What is the payment method?
A13: We accept T/T (Bank Transfer)
1. For total amount under US$1000, 100% in advance.
2. For total amount above US$1000, 30% deposit, the rest before
shipment.
Q14: How about your after-service?
A14: If you are not satisfied with the goods received, please
contact us.Any problems can be negotiated!We promise to find a good
solution and reply you ASAP.
