Do you offer the ODM or OEM product?
COSMOS has gained a lot of experience on ODEM and OEM.
Do you have warranty for products?
Yes, we have 2 and 3 years warranty for different kinds of
products. During the period, if customers have the approval showing
product quality issues and if certified by COSMOS engineers, we
would request customers to ship back the failure parts and replace
new items with the transportation charged being paid by us.
Do you design the products?
Yes, COSMOS designs and assembles all the products what we are
selling.
What is your terms of delivery?
EXW, FOB, CIF, CIF, DDU etc. Anyone which you prefer.
What is the Terms of Payment?
L/C, T/T, D/P, D/A, Western Union and MoneyGram and so on.
How long is the delivery time?
Depends on the order quantities, normally the delivery time is
15-20 days.
What’s the standard package?
Standard package for export or special package if request.
