1.Who are we? We are based in Chegndu, China, we are a professional green-energy
solution provider that help businesses deploy scalable and
convenient fast EV charging solutions.
2.What can you buy from us? We mainly offering: *WallBox/Portable AC EV charger with output
rating from 3.5kw-44kw *Integrated floor-mounted fast DC Charging
station with output rating from 30kw-360kw.
3.What is the standard warranty / guarantee policy for the Chargers? Two years warranty,We have a professional after-sales team.
4.How about your delivery time? Generally,all neutral products,the leadtime is 10-15 days, if it
includes customized content (such as silk screen logo), it will
takes 25-30 days.
6.Can the functional stuff internal be customized as per client
request? What can be customized inside? Sure,we support customized services.For example, networking,
credit card charging, charging method selection, etc.
7.Can you make our design and put our logo on the products? Yes, we can make your own design and put your logo on the
products.
8.Would your technical team support my technical team regarding the IoT connection between the charger and our cloud servers? We can provide technical support, but we hope that customers will
purchase samples first, and the contact of the software needs to be
arranged.
8.Do you test all your chargers before shipping? All major components are tested before assembly and each charger
is fully tested before shipped.
9.What is your terms of payment? T/T ,L/C ,Pay pall,etc.