Guangzhou ShangXu Technology Co.,Ltd |
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Hospital Bank Government Wireless Queue Management System QMS Queue Number Machine
Queue Management System
What is this?
First of all a solution, with which the efficiency, the quality and sales productivity of a Customer Service can be increased. Secondly is an IT system with hardware and software components, which consists of the following elements:
• Ticket dispenser terminal
• Central display
• Counter display and staff terminal
How does it work?
The customer who enters the Customer Service will select a service on the ticket dispenser terminal, then with the printed ticket will sit down in the customer waiting area. During the waiting, the customer can follow the calling of the ticket numbers on a central display, which in the same time, can play even commercials. The administration can be easier if the customer made a pre-registration or identified himself at the ticket dispenser terminal. The management, using the up-to-date statistics in the system, can react immediately in a specific case and is able to design more precisely a long-term strategy.
What benefits will bring to you?
• Reduced waiting times
• Reduced administration times
• Increased number of daily transactions
• Increased staff efficiency
• Increased customer satisfaction
• Reduced stress level and number of conflicts
• Increased sales and cross-sales
• Increased staff motivation
• Increased customer loyalty
• Increased revenue and cost effectiveness
Queue Management System Accessories
Technical Specification for 17 inch Queuing Ticket Machine
Customer Services is the place where your clients expect a fast, accurate and comfortable service. In the same time, through a personal contact with the clients, is the place of a unique possibility of selling. The comfortable waiting,the stress free environment, the friendly service will increase the customers’ openness. Knowing your customers’ needs, habits, history, and feedback will make selling easier.
•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless •Multiple Language support •Customizable
Cabinet | All in one cold steel cabinet |
LCD Display | 17” LCD Display with resolution of 1280*1024 |
Touch Screen | 17” IR Touch Screen |
Thermal Printer | 80mm Epson Thermal Printer with auto cutter |
PC Configuration | CPU: Intel 2.41Ghz,2G DDR3 500G HDD ,6 USB port Windows 7/10 Operation System installed |
Speaker | Inbuilt amplifier and 2 speakers |
Power Supply | 110V-240V |
Queue Management System | 1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable |
Shangxu Complete Queue Management System Software
Unicode Queue Machine Software | |
Item | Function |
1. Queue Controller System Program | Control the whole system |
2. QueuePlatform software | Custom set up the queue machine |
3. Ticket Issuer Software | take a queue number ticket and can customize the background picture and button picture and can design the button position and etc |
4. Queue Report System Software | give out enough useful reports |