Active Member
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[China]
Address: 3rd Floor,ShengQun business park,Dongpu,Guangzhou,China
Contact name:Cherish
Guangzhou ShangXu Technology Co.,Ltd |
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High quality ticket dispenser queue manage 17inch touch screen queue management system on sale
Automatic Queue Management System Solution
Why Shangxu Queue Systems
Queue Management System Solution to
reduce Customer idle time.
avoid Customer frustration.
enhance Customer Experience.
reduce customer wait time.
Shangxu Queue Systems is a complete Customer Experience platform which is designed to set you apart from your competitors. Monitor real-time branch Analytics and Dynamic Customer Intelligence while providing Insight and Answers for Customer flows.
Designed to help you create a service delivery environment where customers can enjoy a pleasing experience which result into the best level of customer satisfaction. Combined with the real-time Customer Satisfaction Survey Devices, Shangxu Queue Systems provides a range of touch points that is designed to set you apart from the competition.
Shangxu Queue Systems is ideal for banks, telecom service centers, health care centers, immigration offices, government institutions, hospitals, retail uutlets, airlines offices, embassies or any other organization where a heavy queue exists.
Queue Management System consist by following component:
Ticket Kiosk
17″ or 19″ vertical monitor fitted onto main body,
Car paint coated metal body (thickness: 1,5 mm),
80mm thermal printer with auto cutter
IR touch screen,
Industrial PC
Windows OS (7 or higher).
Inbuilt amplifier and 2 speakers
Installed queue management system software,which can support for multiple language,sub service menu and etc
Software call pad also include inside
Height: 143cm. Weight: 38 kg.
•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless •Multiple Language • Customizable
| Cabinet | All in one cold steel cabinet |
| LCD Display | 17” LCD Display with resolution of 1280*1024 |
| Touch Screen | 17” IR Touch Screen |
| Thermal Printer | 80mm Epson Thermal Printer with auto cutter |
| PC Configuration | CPU: Intel 2.41Ghz 2G DDR3 500G HDD 6 USB port Windows 7 /Windows 10 OS |
| Speaker | Inbuilt amplifier and 2 speakers |
| Power Supply | 110V-240V |
Queue Management System | 1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable |
LED Dot Matrix Counter Display
LED Main Display
4 ROWS, Dot-matrix Red color LED Main Display
64 x 16 dots resolution on each row.
Queue No and Counter No with an arrow sign (directed to true
counter location)
as well as moving text can be displayed.
Aluminum frame
4 digits of Queue No as A999 and max 64 Counter No capacity.
CALL TERMINAL DEVICE :
Hardware Queue Calling Terminal
Physical Queue Call device. Calls are initiated by pressing onto
buttons of this device.
Contains 21 buttons (Numerical buttons to call any specific queue
no and some special function buttons as recall,
transfer to other counters/services, show number of waiting persons
etc.)
All buttons can be programmed for custom functions.
It is fully compatible to Shangxu main Queue Control
Software enabling also parallel running with Virtual Terminal
software.
Virtual Terminal Software
Software emulation of Terminal function.
Since mostly there are computers on the counters which Queue
Displays are equipped, this software is downloaded onto those
computers on Windows network media.
In addition to standard functions of physical terminal device,it enables advanced facilities.
Shangxu Main Qsystem Software
| Unicode Queue Machine Software | |
| Item | Function |
| 1. Queue Controller System Program | Control the whole system |
| 2. QueuePlatform software | Custom set up the queue machine |
| 3. Ticket Issuer Software | take a queue number ticket and can customize the background picture and button picture and can design the button position and etc |
| 4. Queue Report System Software | give out enough useful reports |
Product Description
Main Features
Easy installation and release updates automatically
Multilanguage support
Detailed and real time report
Real Time Monitoring of Branches
Easy Integration Support for Customer Satisfaction Survey Device
Installation and Updates
Reports
Various predefined reports
Many parameters to access different report results
Helps to decide which branch or employee performs better
Group (Collection of Branches) based reports are available
Excel based reports
Custom reporting filters avaliable
Fully Customizable Kiosk Screens:
Different button designs are included on software
Adding texts, pictures, videos are possible
Fully Customizable Ticket Designs
Adding texts, logo are possible
Dynamic values like Service Name, TicketNo, Date-Time, Service
Name, Branch Name, Number of Waiting customer can be added
Terminal Software
Functional and user friendly Interface
Easy configuration
