Fully Configurable QMS Ticketing Kiosk Hospital Queuing System

Hospital Fully configurable QMS Kiosk Ticketing Queuing Management System

The System consist of the following:

1. Touch Screen + PC + Printer (All integrated into one unit)
2. Users computers – With an application running in the background (Up to 30 users)
3. Led Display(S) Screen with Sound In common waiting area.
4. Led Displays Above Counter (Optional)
5. All units are interconnected by means of RS485, TCP/IP OR WiFi connection.

 Applications:

 Description

The client will select the service that he requires on the LCD touch screen.

He will be issued with a number for his selected service, with a date & time stamp plus any other relevant service information.

Number of Options can be 2-20, such as:

1. Prescription

2. Off the shelves

3. Chronic

4. Collections

5. Nurse

6. Inquiries

7. etc

When one of the Operators is available he will call the “Next Client” by using the integrated application on his PC.

The Display will then indicate next Ticket Number for that service and will guide the Client to the correct Service provider.

Voice announcement such as: “Ticket Number 45 – Please go to Counter 3” will be called from ticket dispenser Speaker.

“The counter display” – Will display the counter number, together with the ticket number that is serviced.

Eg: “A001->01”

Technical Specification for Ticket Machine

Statistical Reporting

A report for a period determined by the operator will include the following: From Date, To Date

Operator Number, Start time, End time, Total Hours, Total clients, Average time per client,

Daily, weekly or selectable dates, monthly Reports can be called on to be displayed and printed. 

The Kiosk System is fully configurable and can therefore be adapted and customised to customer

requirements.