Home Companies Guangzhou ShangXu Technology Co.,Ltd

Customer Care Service Center IR Touch Panel Token Number Customer Queuing System

Guangzhou ShangXu Technology Co.,Ltd
Active Member

Contact Us

[China] country

Address: 3rd Floor,ShengQun business park,Dongpu,Guangzhou,China

Contact name:Cherish

Inquir Now

Guangzhou ShangXu Technology Co.,Ltd

Customer Care Service Center IR Touch Panel Token Number Customer Queuing System

Country/Region china
City & Province guangzhou guangdong
Categories Other Service Equipment
InquireNow

Product Details

 

Banking Customer Service Center Wireless Queuing Management System/Token Number Calling and Display System

 

Advatage Of Shangxu Technology Company 

 

1.Have developing and supply hardware and software over years

2.Provide powerful technical support and after sale service all the time

 

Work Process Of Our Queue Management System 

 

Ticket Printing-Waiting-Calling your number-Customer Service.


1. The customer comes into the hall then press buttons on touch the screen of ticket dispenser.


2. The customer gets a ticket from the printer of the ticket dispenser.


3. The ticket can show the customer''s queuing number and his service item, then both display (main display and counter display can show next number) and sound box(can broadcast the next number to be served) tell the customer to be served.


4. The customer goes to the relevant counter for his service.


5. When the operator press the mainpulator, sound box can broardcast next queuing customer meanwhile show the next queuin number on the main display. So circularly do 1-4 steps.

 

 

Standard queue management system including 4 Component:

 

1. Ticket dispenser

2. Main LCD/LED Display

3. Counter Display

4. Call pad/ Key pad

 

Functions:

 

1. Ticket dispenser :

 

* Touching to get a ticket of queuing No.,selected service category,number of waiting customer,promotional message and etc,also can show in Arabic and etc multiple language 

* Inbuild PC to receive the calling order from callpad and send signal to the main/counter display.

* Statistics report can be sent to the server by LAN.

* Customized ticket issuer interface and ticket interface.

* Additional functions such as peripheral RFID reader, barcode reader, fingerprinter, IC card reader, A4 printer etc. optional.

* OEM accepted.

 

CabinetAll in one cold steel cabinet
LCD Display17” LCD Display with resolution of 1280*1024
Touch Screen17” IR Touch Screen
Thermal Printer80mm Epson Thermal Printer with auto cutter
PC Configuration

CPU: Intel 2.41Ghz

2G DDR3

500G HDD

6 USB port

Windows 7 Operation System installed

SpeakerInbuilt amplifier and 2 speakers
Power Supply110V-240V

 

 

Queue Management System installed

1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function

 

2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable

 

2. LCD/LED Main display :

* Wall mounted or standing on the lobby.

* Showing the calling/ servicing No. and corresponding counter.

* LCD display conbine with digital signage system to show advertising, news, video as well as the queuing No.

 

3. Counter display :

* Installed in every counter to display the calling No. or servicing No. of this counter.

 

4. Call pad/Key pad :

* Divide into virtual calling on the computer and physical callpad.

* Calling the next queuing member or pause service.

* Connect with Customer Service Evaluator via USB port to rate the stuff service level.

 

Application :

 

Personalized service and customized can fully apply in many kinds of area. Except used in banking, government, it can be applied in Automobile 4S shop, logistics center, factories etc.

       

 

Hot Products

Automatic Bank Touch Customer Wireless Token Number Management Queuing System with LCD Counter ...
Banking Customer Service Center Wireless Queuing Management System/Token Number Calling and Display ...
Web Based Multiple Language Bank/Clinic/Hospital Customer Service Center Wireless Queue Ticket ...
Bank/Hospital Customer Service Counter Table Desktop 15.6 inch Wireless Queue Management Token Queue ...
Bank,Hospital Customer Care Service Center Wireless Ticket Number Token Dispenser Queuing System ...
Bank/Hospital/Clinic/Pharmacy Service LCD Counter Arabic/French/English/Russia Multilingual QMS ...