Q&A
Q: When will my order arrive?
A: The delivery depends on the destination and the carrier you
chosen, plus it is international transport which takes time, please
understand and wait patiently.
Q: What can I do if I want to modify the address?
A: The address can`t be modified after the package shipped out, so
please check your address is correct and complete before submitting
the order.
Q: What can I do if I receive wrong/broken product(s) or empty
package(s)?
A: We will check and pack carefully, but if those situation happen,
please contact us first instead of arising the dispute, we will
tryour best to solve for you.
Q: What can I do if I order wrong item?
A: Please contact us as soon as possible, tell us what item you
exactly need, we can change for you before the order is shipped.
Q: I can`t track my package, what`s going on?
A: In general, the tracking information will be updated 2-5 days
later after shipped. If you still can`t track it, please contact us
,we will check for you ASAP.
Q: When will you ship my order?
A: If your order is paid and confirmed by, we will ship in
14-21business days.