1) Q: Are you a factory or trading company?
A:We are a OEM/ODM factory.
2) Q:What payment methods your company accept?
A:We accept most ofthe payment methods,but mainly accept
T/T,L/C,Western Union,Paypal and MoneyGram.
3) Q:How long is the warranty time for your products?
A:Our officially promised warranty time is one whole year after
delivery at best.
4) Q:I haven't done business with you guys before,how can i trust
A:Our company has been in Alibaba.com for almost 7 years,which is
longer than most of our fellow suppliers,we've been golden
suppliers for years.what'smore,we've got quite a lot authority
certificates,for example,CE,UL,RoHS,FCC ISO9001, BV, Alibaba onsite
check certificate. I hope those above will be persuasive enough.Our
Trade Assurance Limit is US $323,000, and it is still going up.
5) Q:what's the shipment terms and delivery time of your company?
A:Well, they depends on the quantity of your order.As you know ,we
need time to manufacture the machines.but mostly ,the shipment time
is 3-8 working days after delivery.For Delivery way, for Sample and
Bulk order < 100KG, we will kindly suggestExpress and Air
freight, when Air freight and Sea shipping for Bulk order
>100KG.As for detailed cost, it depends on your final order.
6) Q:Do you give any discount ?
A:I'll surely try my best to help you get those by the best price
and good service at the same time.
7) Q:I would like to ask you if it's possible to have my logo on
A:We hope you know that our company USER perfectly support
customized logo service. But, we also hope you know that it's an
extraservice,so a little bit extra service fee is needed.