1.How are the Shelter dome packed?Shelter dome come with a wood crate,with instrcution for customers
to assemble themselves.Our standard packing is soldi protection and
easy for unloading & management on-site.
2.Where do you ship shelter dome to?
Contact our sales team to get an estimated shipping cost to the
destination which is nearest your site.
3.What is the leading time from ordering a Shelterdome?
Shelter Dome offer a standardized production process despite the
highly customized solutions.We can complete production within 30
working days with quality assurance, and be ready for shipment at
anytime.
4. What are your payment terms?
Shelter dome ask for a 50% deposit on confirming your order, and
start manufacturing based on deposit receiving or schemadic
confirmation which occurred latest.The remaining 50% when your
order is ready to be shipped.
5.What warrnaty do you offer?
Shelter dome offer a 1-year warranty on the entire dome kits.
6.Can Shelter Dome be used all year round?
Absolutely, our domes are designed to be erected all year round and
can withstand all weather conditions.
7.How long will a shelter dome last?
The lifespan of cover is 8-10 year and framework over 15 years for
standing all-year-around.
8.What is the maximim wind rating and snow load for a Shelter dome?
Our domes can withstand a maximum windspeed of up to
75mph(snow-load as 30KGS/SQM). We also offer an up-rated frame
which offers a maximum windspeed of up 115mph.
9.How should I prepare my site before erecting my dome?
Please keep on contacting your sales manager and we can send you
over further information.
10.Did Shelter dome offer the stylish interior design layout,full
compact solution like kitchen,bathroom,furnitures and kinds of
items?
We offer a comprehensive, one-stop solution. Since our inception in
2003, we have been collaborating with hotel supply chains and
interior design teams to bring to Luxury projects of varying
scales. Our commitment to using high-quality materials allows us to
deliver experiences akin to those found in luxury hotels. Our
"Shelter Customized" service leverages our finest ources,
meticulously designed and executed by our professional team. This
service has garnered widespread acclaim from a majority of our
private operators. For more information, please reach out to our
business consultants.
