Q1: Who are we? A:We are based in Guangdong, China, start from 2013,sell to North
America(70.00%),South America(10.00%),Western
Europe(10.00%),Northern Europe(10.00%). There are total about
101-200 people in our office. Q2: What can you buy from us? A: LED Night Lamp,LED Light Strip Kit,LED Plant Grow Light and LED
neon light Q3: What are payment terms for new customers? A: Usually we make transaction via alibaba trade assurance, after
we set up an order, you can pay with credit card, visa,E-checking,
western union or T/T. Q4: How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7
days to arrive. Ship air to door takes around 15 days. Q5: What about the lead time of strip light kit? A: for order under 10 sets, we can ship in 9 days after payment
made.for order more than 11 sets, we can ship in 12 days after
payment made. Q6:Can I print my logo on the strip light? A: Yes, When your order quantity is greater than 500 pieces,we can
print your logo on the strip light. Q7: Why should you buy from us not from other suppliers? A: Established in 2009, SHENZHEN SMILE LIGHTING CO.,LTD is an
ISO9001:2008 certified LED lights manufacturer in Shenzhen, China.
Also, we passed the wal-mart factory audit. The factory is equipped
with 6000 sq.m.production area, and over 300 employees. Q8: How to proceed an order for the product? A: Firstly let us know your requirements or application. Secondly
We quote according to your requirements or our suggestions. Thirdly
customer confirms the samples and places deposit for formal order.
Finally we arrange the production and shipment.
