FAQ
1. About naibotu
We are professional enterprise making and distributing auto air
conditioning parts. We have 17 years of both OEM and aftermarket
experience in the industry so that our products enjoy a high
reputation in both domestic and international markets, and are
mostly welcome by our customers, both in terms of product quality,
appearance and pricing.
2. How’s your quality?
Our products have passed the ISO/TS16949:2009 international
certification in 2009. We possess a strong inspection team with
advanced equipment. Each product has been tested, routinely
inspected, sampled, reviewed and final inspected. Meanwhile, we
provide excellent after-sales service and quality tracking service.
We also offer one-year warranty.
3. Can you make the products according to our requirements?
Sure, we can do that for you. You can send us technical drawings or
samples. We can also develop new model for our customers according
to their requirements. We can also develop trial product of small
quantities.
4. What is your Minimum Order Quantity?
It depends on what product you need. However, we can sell even one
piece if we have it in ready stock.
5. What about delivery time?
A1: If we have stock of the item you need, we can send goods to you
within 5 working days after deposit or 100% payment into our bank
account.
A2: If we don’t have stock, lead time to make each kind of product
is different but generally speaking, it takes about 30 working
days.
6. How do you deliver the goods?
We can deliver the goods by sea, by air, by express (DHL, TNT, UPS,
EMS, and FEDEX). We have our own cooperation forwarder so that we
can get competitive price and deliver in short time. You can also
appoint your own forwarder.
7. How do you pack your product?
We can provide our customer with neutral packing or customized
packing with your logo on it.