Q2. Can I have a sample order for solar deck lights? A: Yes, we welcome sample order to test and check quality. Mixed
samples are acceptable.
Q3.What about the lead time? A: Sample needs 3-5 days, mass production time needs 1-2 weeks for
order more quantity
Q4. How do you ship the solar deck lights and how long does it take
to arrive? A: We usually ship by DHL, UPS, FedEx,EMS or TNT. It usually takes
7-15 days to arrive. Airline and sea shipping also can optional.
Q5. How to proceed an order for solar deck lights? A: Firstly, let us know your requirements or application. Secondly , We quote according to your
requirements or our suggestions. Thirdly, customer confirms the
samples and places deposit for formal order. Finally, we arrange
the production.
Q6: Do you offer guarantee for the solar deck lights? A: Yes, we offer 1-3 years warranty to our products.
Q7: How to deal with the faulty? A: Firstly, Our products are produced in strict quality control
system and the defective rate will be less than 0.2%. Secondly,
during the guarantee period, we will send new lights with new order
for small quantity. For defective batch products, we will repair
them and resend them to you or we can discuss the solution
including r e-call according to real situation