Q1: if I re-order my products, should I pay the mold fee again?
No, we will help you to save the mold for 2 year, during this time,
you needn’t pay any mold fee for re-make the same design
Q2: I need my product very urgent, how fast could you produce it?
Please don’t worry, generally our production time is 12- 14 days.
for most item, we need 5-9 days when in rush. Depending on your
item, our sales will check the schedule and then arrange the
fastest production time for you.
Q3: if I want to see the artwork, if i need to pay the artwork fee
?
No, you needn’t , my friend, we could offer the free artwork for
you to see your product’s effect
Q4: I don’t know the effect when it finished, I am afraid to place
the mass order, could I get a product sample?
Of course. Don’t worry, before the mass order, we could help you to
do the sample first, when sample finished, we could send the
picture and the video to you, when you confirm it, and then the
mass order could be start.
Q5: I am looking for the cooperation, if I could see your sample
first?
It’s so glad to cooperate with you, of course, we could send our
free sample to you to refer our best quality.
Q6: Express shipping is too high, any other options?
Yes, of course, the shipping fee is not charged by us, but we could
help you to choose the most economic to you.
Q7:What's your quality control percentage?
As the quality, please be assured, we will have the strict QC
before the shipment many times, and also our sales will go to the
package room to check the quality again by ourself. if have found
the bad products,we will send them to factory again and make it
again.then ship the best to you.
