Q1. What is your terms of packing? A:Usually, we pack our goods in
neutral wooden cases and flight cases. If you have a legally
registered patent, we can pack the goods in your branded boxes
after getting your authorization letter.Q2. What is your terms of payment? A: T/T 50% as deposit, and 50%
before delivery. We'll show you the photos of the products and
packages before you pay the balance.
Q3. What is your terms of delivery? A: FOB
Q4. How about your delivery time? A: Generally, it will take 15 to
20 days after receiving your advance payment. The specific delivery
time depends on the item and your order quantity.
Q5. Can you produce according to the samples? A: Yes, we can
produce by your samples or technical drawings. We can build the
molds and fixtures.
Q6. What is your sample policy? A: We can supply the sample if we
have ready parts in stock, but the customers have to pay the sample
cost and the courier cost.
Q7. Do you test all your goods before delivery? A: Yes, we have
100% test for 72hrs before delivery.
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our
customers benefit ;
2. We respect every customer as our friend and we sincerely do
business and make friends with them, no matter where they come
from.
Q9: What is your best service? 1: One to one sales engineer to
customer responsibility system; 2. Know your project and provide
the best solution for it;, 3. Track your order and let you know
each step and detail of it; 4. Teach you how to install and use the
screen; 5. Care the subsequent use of your screen and ensure your
after - sales service be well.
Q10:How about your Warranty Term? A: 2-year warranty. Structure
design, installation problem, system problem, how to use the
screen... don't worry, we have professional after-sale team to
solve your any questions after you placed an order. And your
exclusive sales engineer will also help you get over any problems.