HSD190MGW1-G 19 Inch LCD Screen Antiglare Hard coating 1440*900 LCD Panel

Technical Support for HSD190MGW1-G LCD Screen:

Pre-sales and Post-sales Assistance:

Our dedicated Technical Support Department is committed to addressing all your pre-sales and post-sales inquiries promptly and efficiently.

We encourage you to reach out with any questions or concerns you may have, and our team will do its best to provide you with the information you need.

Response Time:

All emails received will be diligently attended to within 24 hours, excluding holidays. We value your time and aim to provide timely and helpful responses to ensure a smooth experience.

Contacting Technical Support:

In case you encounter any issues or have questions, please initiate contact by sending an email to our Technical Support Department. This allows us to promptly address your concerns and provide effective solutions.
Your satisfaction is our priority, and we appreciate the opportunity to assist you in resolving any challenges you may encounter.

Customer Service Commitment:

We have a longstanding commitment to delivering excellent service to every customer. Our team is dedicated to going the extra mile to ensure your experience with our products is positive and seamless.

Proactive Resolution:

If you experience any problems with our products, please email us first to allow us the opportunity to address and resolve the issue. We believe in proactive communication and are eager to assist you in finding a satisfactory solution.

Continuous Improvement:

We are consistently striving to improve our services and support. Your feedback is valuable to us, and we welcome any suggestions or comments that can contribute to enhancing your experience with our products.

Thank you for Choosing Us:

We appreciate your trust in our products and services. If there's anything we can do to enhance your experience or if you have any inquiries, please don't hesitate to reach out to our Technical Support Department.
We look forward to serving you and ensuring your satisfaction with our HSD190MGW1-G LCD Screen.

HSD190MGW1-G LCD Screen Return Policy:

Initiating a Return:

If you wish to return items, kindly contact us in advance to initiate the return process. We value your satisfaction and want to ensure a smooth return experience.

Return Merchandise Authorization (RMA#):

A Return Merchandise Authorization number (RMA#) is required for all refund or return items. Please note that returns without an RMA number will not be accepted.

Dead on Arrival (DOA) or Shipping Damage:

In the event of receiving a Dead on Arrival (DOA) or a shipping-damaged item, please contact us within 7 days of receiving the product to report the issue and initiate the return process.

Restocking Fee:

A 20% restocking fee will be charged for all non-defective returns, including items that are unused, not needed, or were mistakenly ordered.

Return Shipping Charges:

Customers are responsible for covering all return shipping charges in all cases.

Non-Refundable Shipping Fee:

The initial shipping fee is non-refundable for all return shipments, including those for defective items, parts not needed, and wrong part orders.

Wrong Item Ordered:

If a customer orders the wrong items, they are responsible for paying the two-way shipping fee associated with the return.

Packing Instructions:

When returning items, please use our recommended packing methods, such as bubble wrap or sponge form, to ensure the safe return of the product. Avoid packing items in envelopes or breakable boxes, as LCD screens are fragile.

Fulfillment of Return:

We strive to process returns efficiently and ensure that you receive a resolution promptly. Your satisfaction is our priority, and we appreciate your cooperation in adhering to our return policy guidelines.

HSD190MGW1-G LCD Screen Warranty Policy:

Replacement Warranty:

We offer a 120-days replacement warranty for items classified as Dead On Arrival (DOA) and for all manufacturer defects. This includes issues such as line defects (both vertical and horizontal lines), fuzzy displays, and distorted images.

Dead Pixels Tolerance:

In accordance with ISO 13406-2 norms, our warranty covers LCD screens with 2-5 dead pixels, which are considered acceptable within industry standards. If you do not agree with this norm, we kindly advise you to reconsider your participation in this auction.

Warranty Terms:

The warranty period begins upon the arrival of the product. If you encounter any issues covered under the warranty during this period, please contact us promptly to initiate the replacement process.

Exclusions from Warranty:

Please note that the warranty does not cover damage caused by user mishandling, accidents, or any form of misuse that goes beyond the specified manufacturer defects.

How to Claim Warranty:

To claim warranty coverage, please contact us with the necessary details, including the issue description and relevant information. We will guide you through the warranty claim process.

Customer Agreement:

By participating in this auction, you acknowledge and agree to the terms of our warranty policy, including the acceptance of 2-5 dead pixels as per ISO 13406-2 norms.

Customer Support:

We are dedicated to providing excellent customer support throughout the warranty period. If you have any questions or concerns regarding the warranty or the condition of your LCD screen, please don't hesitate to reach out to our support team.

HSD190MGW1-G LCD Panel FAQ :

Q: How long will I receive my goods HSD190MGW1-G ?

A: Generally speaking ,It will take 3-8days to your hand by DHL/FEDEX/UPS/TNT.

Q: Can you give me a discount if I need a large quantity of HSD190MGW1-G ?

A: Of course!If you make a large order, we will give you a discount.

Q: Can I pay my order of HSD190MGW1-G via credit card ?

A: Yes!you can use your credit card through your Paypal account.

Q: How to make payment of HSD190MGW1-G ?

A: We accept T/T , Paypal , western union .