Q: How long does it take to fully charge the battery?
A: About 8 hours.

Q: Do you accept customization?
A: Yes, we accept logo customization on sample,Samples need to be charged, but we usually return the sample cost when you purchase large quantities.

Q: Do you accept ODM?
A: Yes, we have excellent R&D ability, with 98 members of research team, cooperate with Peking and Tsinghua University
--Hardware: we provide diecut to you for customization, we give suggestion if you need.
--Software: advise your specific need, we design for you.

Q: What's your MOQ?
A: If OEM customization is required, our MOQ: 500Pcs

Q: Is it an original product?
A: Yes, our company achieved 309 global patents since 2011.

Q: Are you a factory?
A: Yes.We are 100% own factory, running under MES quality management, already passed audit by many famous customers like BOSCH etc, welcome to visit or can get a catalog for review first.

Q: What’s your warranty?
A: 12 months warranty.

Q: How to keep your products safe?
A: First of all,we have 10 years of Lithium research experience, powerful in batteries control technology.
Secondly,have global insurance for the WHOLE products, including powerbanks and adaptors, not only some part, we have strong faith in our products, please take it easy.

Q: Do you have some famous brand customers?
A: Yes, contact us for further customer information for reference.

Q: How long is the delivery time?
A: Mass order usually 35 days after design work confirmation, of course it depends on your specific order quantity.