1. What is your quality control process?
Our factory have ISO9001 certification, from incoming materials to production, and then to delivery, there are corresponding QC
control. Battery cells will be divided before assembly, and aging test will be conducted before delivery.
2.What is your warranty?
The cycle life of the battery pack can exceed 6000 cycles and warranty 10 Years, only energy storage usage.
3. What services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FCA;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian
4. Do you accept ODM/OEM orders?
Yes, we can accept OEM/ODM, you can change the logo and function as you want.
5. How about the lead time?
Samples will takes 5-7 business days.Mass production will takes 25-30 days. It depends on quantity.
6. What about shipping and delivery times?
We will deliver the goods according to the transportation method supported, and the delivery time will be 7-15 working days.By sea
or air (if supported).
7. What about after-sale service?
We have a product quality assurance policy.If there are any problems, please inform us, We will provide you with the best solution