Q1. Do you have MOQ (Minimum Order Quantity) limit?
A: No, do not have MOQ limit, sample order or small volume is available.
Q2. What about the lead time?
A: Standard product lead time: Samples: 3-5 days, Bulk order: 3-4 weeks.
Customized product lead time: 3-4 weeks both for sample or bulk order.
Q3. How do you ship the goods? How about the shipping time?
A: By air door to door (6-12 days): FEDEX, UPS or DHL, suitable for urgent small order.
By sea door to door (25-50 days): suitable for bulk order.
By sea to delivery port (20-35 days): Suitable for bulk order.
By Air to airport (3-5 days): Suitable for urgent heavy package.
Q4. How to proceed with an order?
A: Firstly, providing your requirements or applications, then we will provide battery solution and quote accordingly. Secondly,
confirming the order and do the deposit for it, then we will arrange the production.
Q5. Is it available to print my logo on the product?
A: Yes. Just send us you logo and we will make a label for the product. For product with metal/aluminum case, logo silk-print on
the case is available.
Q6.Which Certificates do you have?
A: Factory with ISO9001, ISO14001 and ISO45001 approved;
Products with CE/UKCA/UN38.3/MSDS/etc..
Q7.How about the product warranty?
A: 3 years warranty + product lifetime technical support.
Q8: How can I pay for the order?
A: T/T, Paypal, L/C, etc..
Other payment options please contact us before order confirmation.