Q:Are you a trading company or manufacture?
A:We are a professional manufacture of sanitary ware products with
over 10 years experience in China.
Q:Can you make our own brand and design,is there any extra charge?
A:Yes,OEM and ODM are available.We can make the products as your
requirement, our designer can figure it out accordingly for free.
Q: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed
samples are acceptable.
Q: How soon can we get a sample of the product?
A : We have samples in stock,it can be sent to you within 3-5
working days.
Q: How to deal with the faulty?
A: a. Our products are produced in strict quality control system
and the defective rate will be less than 0.2%.
b. During the guarantee period, we will send new item or
accessories with new order for small quantity. For defective batch
products, we will repair them and resend them to you or we can
discuss the solution including re-call according to real situation.
Q: What's the warranty of your product?
A : All of our products have one year warranty