1.Q: How long can make delivery?
A: For stock products, will make shipments in 5- 7 days after
receiving deposit or receiving L/C;
For products need new production for common materials, usually make
shipments in 15-20 days;
For products need new production for special and rare materials,
usually need 30-40 days to make shipment.
2.Q: Will the Test Certificate be certified to EN10204 3.1?
A: For the new production products no need further cutting or
processing, will provide the Original Mill Test Certificate
certified to EN10204 3.1; for the stock products and the products
need cutting or further processing, will issue Certificate of
Quality on our Company, It will show the original mill name and the
3.Q: Once the received products found not comply with the products
the contract demands, what will you do?
A: Once the received products found not comply with the products
the contract lists, when receiving the pictures and the official
documents and data from your side, if it is proved not comply, we
will compensate the loss at first time.
4.Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is
15-20 days if the goods are not in stock, it is according to
quantity. 5.Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample and do not pay the cost of
6.Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30%
T/T in advance ,balance before shipment.