1.How can I choose the most suitable machine ? Please tell us what
kind of work you would like the machine to do? Engraving, cutting,
marking? What kind of materials mainly? Cutting/engraving, Max
thickness for cutting? How big working area you need? 2.How long
can delivery the machine ? Common machine can be delivered within
3~7 days. Customade machine need 12~14 days. 3.If there is any
technical help after we receive the machine? Yes, we have perfect
after-sale service team to supply technical support to our
customers. Our technical can assist you to install machine and give
you free training after you receive machine. 4.If there is some
problems for some parts during warranty period, will your company
repair or replace for me? Yes, we will. Please send the main part
back to our company, we will repair and send back them to you for
free within warranty time. If the problem part can not be repaired
well, we will send new one to you within warranty time for free.
PS: Not including the consumable parts and Man-made damage. 5.Will
the machine will send to my door? 1)Usually for large size and
heavy machine, we will quote CFR price. The best shipping way for
the large and heavy goods is by sea or air. We ship the goods by
sea for shipping free to your base seaport in your country ( Need
you find broker help you to do customs clearance ). 2)For small
size machine, we can quote price with DHL express cost. Then the
machine can send to your door. 6.Can I buy spare parts from your
company if I have spare parts in the future? Yes, please. Our
company supply spare parts for all of our machine. 7.Give me
reasons to chose your company ? 1)Professional factory with
competitive price; 2)High quality control and perfect service: All
of our machine are adopted top quality parts → Test machine work
well for 3 days before delivery → sent working video and all items
photos base on the order list to buyer to check → buyer check
everything is included and satisfied → Professional plywood package
to avoid damage → shipping machine 3)Supply technical support all
life time for our machine; We have professional after-sale service
team to supply technical support to our clients for free. You can
talk with them at any time if you need. 4)Strict implementation of
after-sales warranty. 5)The important is that you will receive the
Corresponding goods after you do payment. 8.How we pay you? Please
talk with us firstly. After we confirm the machine and optional
part, spare parts for order with each other, we will give you the
link to orde.