Guangzhou Potato Animation Technology Co., Ltd. |
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AR New Technology Indoor Floor Interactive Projector Entertainment Kinect Syetem Games
Interactive game system uses a projector project the game screen projected on the ground, wall and desktop, the system through the detection camera, collecting human-computer interaction information, the computer processing, human-computer interaction to complete the game process. Game screen brightness affected by the environment, the screen size are related with the height of the installation.
This section will introduce you to common faults and solutions in the device.
Common faults | causes | Solution |
no reaction when the whole machine is powered on | 1. The power cord is loose. 2. The fuse is blown
| 1. Check the input power cord plug. 1.2. Replace the fuse |
No sound | 11. Is the power indicator of the power amplifier on? 2. Is the volume switch adjusted to the lowest? 3. The output connector of the power amplifier is loose. | 11. Check if the power indicator of the DC12V power supply box is on and the power supply of the power amplifier is normal. 2. Slowly turn the volume switch up 3. Connect the power amplifier output connector |
There is no response to stepping on the balloon or stepping on the piano in the game. | 1.1. The infrared camera is not working properly. 2.2. Inaccurate calibration | 11. Check if the power supply terminal of the infrared camera is loose or not, and whether the power supply is normal. 2. Is the calibration accurate, go to the calibration and recalibrate it again. |
The picture is blurred | 1. The focus of the projector lens is not adjusted. | 1. Rotate the lens slowly to adjust the sharpness. |
Brightness is dark | 1. The projector bulb is aging | 1. After using for a long time, the brightness is lowered, the bulb is aging, contact the after-sales department, and replace the bulb. |
The projector can't be turned on. | 1. The power dock is loose. 2. The projector lamp burns out | 1. Check each docking point of the power supply connection. 2. Contact the after-sales department and send the factory for repair. |
The debugger and cursor are not responding | 1. The wireless flying mouse receiver is loose 2. The flying mouse battery is dead. 3. Wireless flying mouse damage | 1. Re-plug, ensure no looseness 2. Use the USB port to charge 3. Contact the after-sales and replace it. |
The exposure light is off. | 1. The power cord is loose. 1.2. The exposure lamp is damaged 1. Check if the input power connector is loose. | 1.1. Check if the input power connector is loose. 2.2. Contact the after-sales department and send the factory for repair. |
FAQ
Q1. How about malfunction?
A:Our technician will make a professional solution with picture or
video for customer, which shows
how to operate step by step. If the spare part breaks we will
replace it for customer with kind of chargeor without charge.
Q2. Can you provide OEM or ODM service?
A:Yes. Our company professionally takes OEM and ODM service
depending on our excellent R&D
team, perfect quality and lighting solutions, just tell us your
ideas.
Q3. What about the lead time?
A:Mass order delivery time about 35-40 days, base on your quantity.
Q4. How does your factory do regarding quality control?
A:Quality is priority. We always attach great importance to quality
controlling through the production process. We are surely confident
that our price is more competitive than others on top of the same
quality.
Q5. What is the terms of delivery?
A:We accept FOB, EXW. You can choose one of the most convenient and
cost effective way.