1. Are you trading company or factory?
We are definitely an umbrella factory.
2. What is your main products?
Our main products are folding umbrella, golf umbrella, kids
umbrella, POE umbrella, bottle umbrella and other kinds of
umbrella, promotional umbrella, and also we offer OEM services.
3. What is your best FOB price per unit when ordering 500, 1000 and
Our MOQ is usually 500 pcs(FOB XAIMEN), favorable discount is
negotiable for bigger qty.
4. How about the sample and sample deliver time?
Usually sample time is 2-7 days , free sample with freight cost
collected, customized sample is charged but cost can be refunded
after order confirmed. Please be rest assured of that.
5. What is your mass order delivery time?
The time of delivery is 20-35 days after receiving the payment.
6. What is the shipping port?
We ship the goods via Xiamen port. Other port is negotiable
7. What is your payment terms?
We accept 30% T/T in advance,70% before loading.
8. Is there any branding options, packaging, insert card or user
Different designs / colors are available for the umbrellas and the
packaging, we can simply customize as your request to make your
9. What format of the file do you need if I want my own design?
You can provide AI or PDF, we will make clear artwork for your
10. Are you familiar with the Fulfillment By Amazon service
(FBA)?and which shipping company are you working with?
We selling quite a lot umbrellas to US and Europe, could say that
we are the verified supplier in Amazon with much experience, and we
are using our own FBA forwarder by DHL, UPS as per your needs, and
will inform you pricing accordingly.
11. Is there any quality testing, or reports, etc for the
particular umbrella model?
We do have the test report for the particular umbrella model, such
as Windproof test, REACH, RoHS, PAHS,Azo Free.
12. Any policy for RMA? Do you cover any returns? If the products
Defective items, replacement, repairs or refund is negotiable if it
is issues from us.
13. what is the advantage of your factory?
Over 25 years umbrellas material purchasing and workshop
An efficient IdealRain team with expert knowledge and fast response
to your needs;
200.000cs umbrellas per month with well controlled quality for
every one piece umbrella before deliver.