FQA
Q1. What is your terms of packing?
A: Generally, we pack our goods in cartons. If you have legally
registered patent, we can pack the goods in your branded boxes
after getting your authorization letters.Q2. Can i ask one pair samples before place order?
A:Yes we can produce by your samples,we can send you samples for
free,but customer need to pay courier cost by themselves.
Q3. How do you take care when your clients received defective
products?
A: replacement. If there are some defective items, we usually
credit to our customer or replace in next shipment.
Q4. How do you check all the goods in the production line?
A: We have spot inspection and finished product inspection. We
check the goods when they go into next step production
procedure.
Q5. How can I place order?
A: You can contact us by email about your order details, or place
order on line.
Q6. How can I pay you?
A: After you confirm our PI, we will request you to pay. T/T and
Paypal, Western Union are the most usual ways we are using.
Q7. What’s the order procedure?
A: First we discuss order details, production details by email or
TM. Then we issue you an PI for your confirmation. You will be
requested to do pr -epaid full payment or deposit before we go into
production. After we get the deposit, we start to process the
order. We usually need 7-15days if we don’t have the items in
stock. Before production has been finished, we will contact you for
shipment details, and the balance payment. After payment has been
settled, we start to prepare the shipment for you.
Q8. How about your delivery time?
A: Generally, it will take 5 weeks after receiving your advance
payment. The specific delivery time depends on the items and the
quantity of your order.
Q9. How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our
customers benefit ;
2. We respect every customer as our friend and we sincerely do
business and make friends with them, no matter where they come
from.
